The commitment
If you buy a SnipBolt Pro license and, withinfourteen (14) calendar days from the purchase date, decide that it is not for you, we refund 100% of the amount paid. No questions, no conditions, no long forms.
How to request it
Email me athola@snipbolt.com with any subject line that says "refund" and include in the body:
- The email you used for the purchase.
- The approximate purchase date (the exact ID is not required).
- Optional: a line about what did not work for you. Not required, but it helps improve the product.
I confirm the request within 48 business hours. The credit is issued through LemonSqueezy, which processes all SnipBolt refunds. Depending on the original payment method, the money appears on your card or account within 5 to 10 business days after processing.
What happens to your license
After an approved refund, your Pro license key is deactivated. The Application automatically returns to the Free tier on your devices (with the 10-snippet limit), but the snippets you already created remain in your local database. None of your personal information is deleted.
After 14 days
Once the 14-day window has passed, refunds are evaluated case by case. For cases such as a recently identified critical bug, a documented compatibility failure, or any exceptional situation, email me and we will discuss it. We do not promise a guaranteed refund outside the window, but we do not automatically rule it out either.
What the Free plan does not need
The Free tier is free forever, with no trial and no countdown. There is nothing to refund there — use it as long as you want.
Disputes with the payment processor
If for any reason you do not want to use the direct refund flow, you can also contact LemonSqueezy directly from the purchase confirmation email. SnipBolt accepts any refund approved by LemonSqueezy within the 14-day period without objection.